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Delivery within Switzerland is free of charge. Delivery to EU is free of charge. Applicable taxes and customs duties are the responsibility of the recipient.

For delivery to all other countries, a flat rate of 25 EUR is due. Depending on the country to which you would like your order to be delivered and the amount of the order, additional customs fees and duties may apply, which are the responsibility of the recipient.  

·      Peters Health & Beauty is entitled to partial deliveries and partial services. Peters Health & Beauty bears the costs incurred for separate shipping.

·      Delivery is via Swiss Post. Peters Health & Beauty ships Monday through Friday. We deliver goods that are marked as "in stock" in the online shop immediately after receipt of the order, usually within 5 days. We indicate any deviating delivery times on the respective product page.

·      If a buyer does not accept the goods, Peters Health & Beauty can, at its own discretion, either sell the goods to a third party after a period of 2 weeks and hold the original buyer liable for any loss that may have arisen, or insist on the fulfillment of the contract. The remaining legal claims of Peters Health & Beauty remain reserved.

·      If the goods cannot be delivered due to force majeure or product discontinuation, or if Peters Health & Beauty cannot procure the ordered products under reasonable conditions and if these circumstances only occur after the conclusion of the contract and are not the responsibility of Peters Health & Beauty, Peters Health & Beauty will exempt from the obligation to deliver. If events occur that make delivery significantly more difficult or impossible for Peters Health & Beauty - such as strikes, lockouts, official orders, corona measures or similar - Peters Health & Beauty is not responsible for delays, even in the case of bindingly agreed deadlines and dates.

·      You have a 14-day right of withdrawal. Please send us your cancellation within 14 days of receipt of the goods (timely dispatch is decisive). Please return the goods to us within 14 days of cancellation. We will refund the payments as soon as we have received the goods. The revocation must be sent to: 
Peter's Health & Beauty
Haldenweg 442
5705 Hallwil



You bear the return costs.

We reserve the right to deduct compensation for possible damage or excessive wear and tear from the purchase price to be refunded.

Please note that we do not grant a right of withdrawal for the following products:
- Sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal was removed after delivery. 

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